Frequently Asked Questions

six6s FAQ — Bonus, Withdrawal and
Cricket Betting Questions

Detailed answers to the questions Bangladeshi players ask most about six6s accounts, bonuses, withdrawal rules, live casino and cricket betting — all on this page.

24/7 Support
200% Welcome Bonus
bKash / Nagad / Rocket

This page brings together answers to more than 20 questions across five main topics — from live casino games and responsible gaming to withdrawal methods, bonus terms and cricket betting. If you are new to six6s, reading this FAQ will make getting started much easier; existing members will also find direct answers to their questions here. If any answer does not cover what you need, contact our 24/7 live chat or email support.

Live Casino

Live Dealer Games

Teen Patti is a three-card game where each player receives three cards from the dealer and wins with the best hand. Andar Bahar is simpler — one card is placed in the middle of the table, and players bet on whether a card of the same value will appear on the "Andar" or "Bahar" side first. Both games are available with live dealers in the six6s Vivo Live section.

six6s live casino has tables with a range of bet limits, from low stakes to high stakes. Low-limit tables are available for new players, and high-limit VIP tables are set up separately for experienced players. The minimum and maximum bet amounts for each table are shown on screen before you sit down.

Yes, in live casino a real, trained dealer runs the game from a studio via high-definition video stream. Players can see the dealer and table on screen and chat in real time. Card deals, roulette spins and dice rolls all happen on live camera — not computer animation. six6s offers games from multiple live studios including Evolution and Pragmatic Play Live.

six6s live casino runs smoothly on both mobile browsers and the app. On Android and iOS devices, switching to landscape mode gives you a full view of the table. For the best experience, use a stable internet connection (4G or Wi-Fi), as live streaming uses video bandwidth.

Baccarat is not difficult to learn. There are three betting options — Player, Banker or Tie. Cards are dealt to two hands and the one whose total is closest to 9 wins. 10s and face cards are worth zero. Because the rules are straightforward, it is one of the most popular live casino games at six6s.

Responsible Gaming

Protection and Limits

There are several warning signs — such as betting more to chase lost money, continuing to play beyond your set budget, hiding your gambling from family, or being unable to stop. If you notice these signs, it is important to take a break and seek the support listed on the responsible gaming page. six6s always recommends playing for entertainment purposes.

The minimum age for all casino and betting activities at six6s is 21+. Providing your correct date of birth at registration is mandatory. Proof of age may be requested during account verification. The platform is completely closed to anyone under 21 — no exceptions.

Contact six6s 24/7 live chat directly — the support team can assist in Bengali. You can also reach out to the national mental health helpline or a confidential counselling service. Talking openly with family and friends can also help a great deal. Now is the right time to seek a way out.

You can request a temporary break (cooling-off) or apply to permanently close your account (self-exclusion) from your account settings. You can also contact the six6s support team directly and action will be taken promptly. During a cooling-off period, logging in or placing bets is not possible. Visit the responsible gaming page for more details.

Yes, six6s lets you set your own daily, weekly or monthly deposit limit. It is an effective way to control your budget — once a limit is set it cannot be increased before the set period ends, but reducing it takes effect immediately. Using this tool to play responsibly is recommended.

How to Withdraw

Withdrawal Methods

No, six6s policy requires that withdrawals go only to a bKash, Nagad, Rocket or bank account registered in the account holder's own name. Withdrawals to a third party's number or a wallet in a different name are not permitted. This is a mandatory security policy.

The minimum withdrawal amount at six6s is ৳800. Withdrawal requests below this balance cannot be made. This same minimum applies across all methods — bKash, Nagad, Rocket and bank transfer.

Yes, six6s processes withdrawals 24 hours a day, 7 days a week — including nights and Friday–Saturday holidays. Requests made at night typically reach your wallet within 5 to 30 minutes. For bank transfers, the relevant bank's business hours may affect timing.

There is no need to worry if it shows "Pending". This status appears when the request is in the verification and approval stage. It is usually resolved within 5–30 minutes. If it takes longer, contact six6s live chat with your request number and the support team will give you an immediate update.

The standard time for a withdrawal from six6s to bKash or Nagad is 5 to 30 minutes. The same timeframe applies to Rocket and bank transfers, though bank transfers outside business hours may take a little longer. This is one of the fastest withdrawal times among online casinos in Bangladesh.

Bonus Terms

Welcome Bonus

six6s bonus validity generally depends on completing the wagering requirement within a set period. Each bonus has its own expiry, and if the requirement is not met in time, the bonus and any winnings earned from it may be cancelled. You should read the terms and conditions carefully before claiming a bonus.

Yes, a bonus can be cancelled under certain conditions after it has been claimed. However, cancelling a bonus will also cancel any winnings made from bets placed with it. Only the original deposit portion can be withdrawn. Contact six6s support to cancel and they will walk you through the full process.

When you open an account for the first time and make a deposit, six6s automatically adds a 200% bonus (up to ৳15,000). For example: deposit ৳1,000 and get ৳2,000 bonus, making your balance ৳3,000. The wagering requirement for the bonus is 25x — meaning you need to place ৳50,000 in bets for the ৳2,000 bonus. After that, your winnings become withdrawable.

No, six6s allows each person to open only one account and claim the welcome bonus once. Creating multiple accounts using the same phone number, device or identity may result in all accounts being blocked and the bonus cancelled. Loyal, regular players have access to more benefits through the VIP programme.

Cricket & Sports Betting

Cricket & Betting

six6s offers many markets for cricket including match winner, innings runs, top batsman, top bowler, over/under runs, number of wickets, and toss winner. BPL, IPL, T20 World Cup, and Bangladesh national team (Tigers) matches are covered regularly. Visit the cricket betting page for details.

Yes, six6s supports in-play betting — odds update after each over or at key moments during the match and new bets can be placed. You can make decisions based on batting momentum, pitch conditions and the scorecard. A fast connection significantly improves the live betting experience.

An accumulator (multi bet) combines multiple selections into one bet — all selections must win for the bet to pay out. For example: if three selections have odds of 1.50, 1.70 and 1.80, the combined odds are 4.59 (rounded). So a ৳100 bet returns ৳459 if all win, but losing any single selection means the entire ৳100 is lost.

Yes, six6s lets you bet on BPL, IPL, T20 World Cup, ICC tournaments and major international cricket series all on the same platform. Betting on Bangladesh Tigers matches is also available. During the off-season, events from football and other sports can be found as well.

Which games or sections a bonus can be used on is clearly stated in the bonus terms and conditions. Some bonuses apply only to casino games, some only to sports, and some to both. Details of the relevant offers are available on the slots page and the six6s Casino page.

More questions? We're here

If you don't find the answer to your question in the FAQ above, the six6s support team is available seven days a week, 24 hours a day to assist you in Bengali and English.

24/7 Live Chat

For the fastest help, click the live chat button on the six6s website or app. You can chat in Bengali and issues are usually resolved within a few minutes.

Email Support

For complex issues or document-related matters, contact us by email. You can write in Bengali or English.

[email protected]